Terms & Privacy Policy
Terms and Conditions for Emily Jane Hair Training
Effective Date: 6.3.2025
Welcome to Emily Jane Hair Training! By accessing and using our website to purchase hair extension courses, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General Terms
1.1. These Terms and Conditions apply to all users of Emily Jane Hair, including both customers and visitors.
1.2. We reserve the right to modify, update, or discontinue any part of our website or services at any time without notice.
1.3. By using our website, you confirm that you are at least 17 years old or have consent from a parent/guardian.
2. Courses and Services
2.1. Emily Jane Hair Training provides online courses for hair extension training and Emily Jane Hair provide Hair Extension Transformation for the general public. All courses and materials are for educational purposes only.
2.2. We make every effort to ensure the accuracy and quality of our courses, but we do not guarantee specific results, as outcomes may vary based on individual effort, skill level, and other factors.
3. Payment and Billing
3.1. We accept payments through various methods, including Klarna, a third-party payment processor. Klarna allows you to pay for your courses in installments. For more details on Klarna’s payment terms, visit Klarna’s website.
3.2. You agree to provide accurate and complete billing information when making a purchase. You are responsible for all charges associated with your use of Klarna or any other payment method.
3.3. If you opt to use Klarna, you agree to comply with their terms and conditions, and we are not responsible for any issues regarding Klarna’s payment process.
4. Refund and Cancellation Policy
4.1. Due to the digital nature of our online courses, we generally do not offer refunds once a course has been purchased. For a in Person course please contact training@emilyjanehair.com
4.2. If you experience technical difficulties accessing the course, please contact us at training@emilyjanehair.com for assistance.
4.3. Klarna’s terms and conditions may offer additional options for payment disputes or cancellations, so please refer to their website for further information.
5. Intellectual Property
5.1. All content, including but not limited to video lessons, tutorials, course materials, and trademarks, is the intellectual property of Emily Jane hair Training and is protected by copyright law.
5.2. You are granted a non-transferable, non-exclusive license to access and use the course materials for personal educational purposes only.
6. Limitation of Liability
6.1. Emily Jane Hair Training and Emily Jane Hair is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or courses.
6.2. We are not responsible for any disruptions, delays, or failures in the Klarna payment process or any other third-party services.
7. Privacy
7.1. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
8. Governing Law
8.1. These Terms and Conditions are governed by the laws of Emily Jane Hair. Any disputes will be resolved in the appropriate courts of Emily Jane Hair
9. Contact Us
For any questions or concerns regarding our Terms and Conditions, please contact us at:
- Email: training@emilyjanehair.com
- Phone: 07860173037
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Privacy Policy for Emily Jane Hair Training and Emily Jane Hair Group
Effective Date:6/3/2025
At Emily Jane hair group and Emily Jane Hair Training , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and purchase our hair extension courses.
1. Information We Collect
1.1. Personal Information: When you make a purchase or register for a course, we collect personal information such as your name, email address, phone number, billing address, and payment details.
1.2. Payment Information: If you choose Klarna as your payment method, Klarna will process your payment and collect payment information. Klarna’s privacy policy governs their handling of your data.
1.3. Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and device information, through cookies and similar technologies.
2. How We Use Your Information
2.1. To Process Transactions:We use your personal information to process and fulfil your orders, including any payment processing through Klarna.
2.2. To Provide Services: We use your contact details to send course-related communications, including updates, promotions, and support.
2.3. To Improve Our Services: We may use your information to analyse trends, improve website functionality, and enhance user experience.
3. Sharing Your Information
3.1. We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, including Klarna and Stripe, to process payments, deliver course content, and manage customer service.
3.2. We may disclose your personal information to comply with legal obligations or protect our rights and interests.
4. Cookies and Tracking Technologies
4.1. Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the site.
5. Your Rights
5.1. You have the right to access, correct, or delete your personal information held by us. To request these actions, please contact us at training@emilyjanehair.com.
5.2. If you are located in the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR), including the right to withdraw consent, the right to data portability, and the right to lodge a complaint with a supervisory authority.
6. Data Security
6.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the security of your data.
7. Third-Party Links
7.1. Our website may contain links to third-party websites, including Klarna and Stripe. We are not responsible for the privacy practices or content of these external sites.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
- Email: training@emilyjanehair.com
- Phone: 07860173037